So Irish Casinos
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Desk

Contact So Irish Casinos: corrections, casino reports and press

Three doors. Casino problems go through the report form so they land in the record with a date. Corrections and everything else come through the message form below.

Door one

A casino problem

Withdrawal delays, confiscated winnings, closed accounts with a balance inside. The structured form is the right place: it feeds the withdrawal ledger and the blacklist.

Report a casino

Door two

A correction

A licence that changed, a bonus that is no longer offered, a fact in a review that is wrong. Name the page and the fact. Corrections are checked at the source and the page shows the date of the change.

Door three

Message the desk

What happens next

How messages to the desk are handled

Corrections are checked at the source before anything changes. If a licence has lapsed or a bonus has been withdrawn, the review is updated and the date of the change is shown on the page. If the correction turns out to be wrong, the page stays as it was and the sender is not contacted, because messages here are anonymous by design.

Casino representatives are welcome to send licence updates and factual corrections through the same form. They cannot buy a rating, a ranking position or the removal of a blacklist entry, and a message that asks for one of those things is filed and not answered. The method behind the ratings is public on the how we rate page.

Press enquiries about Irish gambling regulation, the blacklist or the withdrawal ledger are answered where the desk has data to share. Nothing on this site should be read as legal advice, and nothing the desk says in reply to a message is either.

Questions about contacting the desk

4 questions

Can I get help with a withdrawal that is stuck?

01
Send it through the report form so it lands in the record with a date and a payment method. The desk cannot chase a casino on your behalf, but a report with the details adds weight to the next player's complaint and to the review of that casino.

Is the message form anonymous?

02
Yes. No email address or name is asked for, and nothing you type is published. If you want a reply you would need to include a way to reach you in the message itself, and the desk would rather you did not.

How quickly are corrections applied?

03
Licence and bonus changes that can be checked at the source are usually applied within a few days. Anything that cannot be verified is not applied at all.

I represent a casino and want to be listed. What do I do?

04
Nothing beyond holding a licence a register confirms and paying players on time. Every casino serving Ireland is reviewed on the same criteria whether or not it has a commercial relationship with the site.

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